Terms & Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on kaysheppard.com web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on kaysheppard.com web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on kaysheppard.com web site are provided “as is”. We makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, We do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall kaysheppard.com or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on kaysheppard.com Internet site, even if kaysheppard.com or a kaysheppard.com’s authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on kaysheppard.com web site could include technical, typographical, or photographic errors. kaysheppard.com does not warrant that any of the materials on its web site are accurate, complete, or current. kaysheppard.com may make changes to the materials contained on its web site at any time without notice. kaysheppard.com does not, however, make any commitment to update the materials.

6. Links

Some of the links on this website are “affiliate links.” This means if you click on the link and purchase the item, we will receive an affiliate commission. Regardless, We only ever recommend a product that we fully stand behind and believe will add value to our readers. I am disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”
We have not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

We may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to kaysheppard.com web site shall be governed by the laws of the State of Florida without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.


Return, Refund, Cancellation & Delivey Policy

We cannot guarantee results.

This is your life, your commitment, your activity, and your choices. We can offer you tools, but you need to do the work.


Digital products purchased through us are delivered to you automatically at time of purchase. Typically an email with a download link will arrive in your inbox within an hour. If there’s a delay, or you can’t find the email, contact our customer service team at info@kaysheppard.com.

Return, Refund & Cancellation

All consulting packages and programs are non-refundable unless otherwise noted in the product/program terms.

Subscriptions have thirty (30) days after their purchase to cancel and receive a full refund. After the cancellation period ends, all purchases are final and all fees paid are non-refundable.

Digital products are non-refundable.

Workshops and retreats 
Payment of fees for any program entails reserving and guaranteeing your place. Registration fees can be transferred to another individual, they cannot be transferred to another workshop. Cancellations of workshops are not eligible for refunds.  Full refunds will be made in the event that any program is cancelled by Kay Sheppard Inc.

We have a 24-hour cancellation/rescheduling policy. If you need to cancel or reschedule a session, please give us a notice at least 24 hours in advance. By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot.
If you cancel or change your appointment with less than 24 hours notice, you will be not be eligible for refund.
If you are late for an appointment, your session will be shortened accordingly.
If you don’t show up for an appointment, you will be charged for the missed appointment.

For items purchased through Amazon.com or other vendors we may direct you to, please contact these vendors directly if you have questions.

Thank you for your understanding and cooperation.
Please feel free to contact us if you have any questions.

PALM BAY, FL 32905